Course Details
- Course Id : SSC/Q2202
- Candidate Eligibility : 11th Class or 10th with 1 Year Certification in NTC/NAC/CITS or NSQF Level 3 STT. Attended Training Program in Customer Orientation, Dealing with Difficult Customers, Telephone Etiquettes, Voice & Ascent, Knowledge of Basic Computer Skills & Cross Culture
- Candidate’s Minimum Age (Year): 16
- No. Of NOS (If QP): 5
- NSQF Level : 4
- Version: 3.0
- Cost Category : 2
- Course Duration
- Theory duration :133
- Practical duration : 197
- On Job Training duration (Hours) : 60
- Entrepreneurship And Soft Skill (In Hrs.) : 60
- On Job Training -OJT (Mandatory / Recommended): Yes
- Total Course Duration : 450
Trainer Qualification Work Experience
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