Customer Care Executive-Domestic- Non- Voice Ver-2.0

Course Details

Course ID: SSC/Q2211
Candidate Eligibility: 12th Class OR 10th Class + ITI OR 10th Class+2 years of relevant experience
Candidate’s Minimum Age (Year): 18
No. Of NOS (If QP): 3
NSQF Level: 3
Version: 2.0
Cost Category: 2
Course Duration
Theory duration: 100
Practical duration: 300
Entrpreneurship & Softskills: NA
On Job Training Duration: NA
Total Course Duration: 400
Course Specific Equipment Modal Curriculum Find Nearest Center

Trainer Qualification Work Experience

Trainer Qualification Work Experience
  • Minimum 10th Standard. Preferred Master’s degree in any discipline Minimum 2 years’ experience in the non-voice domain)
  • preferred 1 yr training experience with Minimum 2 years’ experience in the customer relationship management domain)