Customer Care Executive-Domestic- Voice Ver-2.0

Course Details

Course ID: SSC/Q2210
Candidate Eligibility: 12th Class OR 10th Class + ITI OR 10th Class+2 years of relevant experience
Candidate’s Minimum Age (Year): 18
No. Of NOS (If QP): 3
NSQF Level: 3
Version: 2.0
Cost Category: 2
Course Duration
Theory duration: 100
Practical duration: 300
Entrpreneurship & Softskills: NA
On Job Training Duration: NA
Total Course Duration: 400
Course Specific Equipment Modal Curriculum Find Nearest Center

Trainer Qualification Work Experience

Trainer Qualification Work Experience
  • Minimum 10th with 0-6 Months of experience in customer service with relevant industry minimum 2 years’ experience in the customer service domain Training experience)
  • 1 year preferred Specialization: Minimum 2 years’ experience in the business process management domain)