Course Details
Course ID: SSC/Q2213
Candidate Eligibility: "Grade 10 OR 8th Grade Pass with 1.5-year relevant experience* *Relevant Experience: Computer Service domain The relevant experience would include work, internship, and apprenticeship after completing relevant educational qualifications. "
Candidate’s Minimum Age (Year): 18 Year
No. Of NOS (If QP): 3
NSQF Level: 3
Version: 4.0
Cost Category: II
Course Duration
Theory duration: 120 Hrs.
Practical duration: 180 Hrs.
On Job Training Duration: 60 Hrs.
Employability Skills: NA
Total Course Duration: 360 Hrs.
Trainer Qualification Work Experience
| Trainer Qualification | Work Experience |
|---|---|
Graduate in any discipline with 2 yrs. Of industry experience in customer support roles Certification "“Trainer” mapped to the Qualification Pack “MEP/Q2602 Minimum accepted score is 80% aggregate." |