Domestic IT Helpdesk Attendant-v3.0

Course Details

Course ID: SSC/Q0110
Candidate Eligibility: 10th Class or NSQF Level 2 STT with 1 Year Experience in Computer Operation
Candidate’s Minimum Age (Year): 15
No. Of NOS (If QP): 01
NSQF Level: 3
Version: 3.0
Cost Category: 2
Course Duration
Theory duration: 118
Practical duration: 272
Entrpreneurship & Softskills: 60
On Job Training Duration: 60
Total Course Duration: 510
Course Specific Equipment Modal Curriculum Find Nearest Center

Trainer Qualification Work Experience

Trainer Qualification Work Experience
  • Minimum 12th Standard.
  • Minimum 12th Standard. Master’s degree in any discipline. Minimum 2 Years’ experience in IT Support services. Additional Certification in Customer Orientation, dealing with difficult customers, written communication etc. will be an added advantage.