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Course Syllabus

The current syllabus is as follows, which may undergo up-gradation in near future.

This course offers communication and language skills that include:

  • Speaking, Listening, Understanding, Reading and Writing in English and Hindi
  • Vocabulary, Sentence construction, Grammar, Pronunciation, Quality of Communication (Fluency, Emphasis, Pace, Clarity, etc.), Voice (Intonation, Pitch, Modulation, etc.)
  • Non Verbal Communication

Following are the modules in the course:

  1. Home, Surroundings and Routine
  2. Greetings
  3. Friends, Family and Relatives
  4. Food
  5. Health and hygiene
  6. Telling Time and Giving directions
  7. News
  8. Making Enquiries
  9. Communicating at common public places
  10. Helping and offering services
  11. Getting Ready for Work
  12. Telephonic Conversation
  13. Sharing thoughts with Others
  14. Using references like Dictionary and Thesaurus
  15. Communication in cyber world
  16. Interview Techniques
  17. Meetings at workplace
  18. Workplace ethics
  19. Customer Service
  20. Safety

This Course offers Information Technology (IT) Awareness, Literacy, Functionality and Smart Use of the following IT Tools:

  • Windows 10
  • Internet Browsers
  • MS Word 2013
  • MS Excel 2013
  • MS PowerPoint 2013
  • MS Access 2013
  • MS Outlook 2013
  • Google Apps
  • Open Office Writer
  • Open Office Calc
  • Open Office Impress

The Syllabus is mapped to major international standards like CCCS, NETS, NDLS, MS, etc.


Following are the modules in this course:

  1. Computer Basics
    1. Overview of computers
    2. Uses of computer
    3. Using mouse comfortably
    4. Using keyboard for typing
    5. Understanding Input, Process and Output
    6. Computer Hardware and Software
  2. Operating System (Windows 10)
    1. Overview of Operating System
    2. Basic Operations
      1. How to start a computer
      2. How to logoff and hibernate a laptop
      3. How to connect a headset to computer
      4. Learn to interact with computers
    3. Personalizing Desktop
      1. Changing the Desktop Background
      2. Applying a Screen Saver
      3. Applying Themes
    4. File and Folder Management
    5. Using Applications
      1. Creating pictures with MS Paint
      2. Using Notepad to create a text document
      3. Using WordPad to decorate a document
      4. Windows Media Player
      5. Calculator
      6. Sticky Notes
      7. Tablet PC Input Panel
      8. Windows Games
      9. Math Input Panel
  3. 21st Century Daily Life Skills
    1. I can use Google PlayStore and download apps (e.g. Learner App)
    2. I can use Paytm for cashless transactions
    3. I can open my net banking account
    4. I can use my credit or debit card for online shopping
    5. I can create and operate an email account
    6. I can reset my email password
    7. I can pay telephone bill online
    8. I can pay electricity bill online
    9. I can recharge my mobile phone online
    10. I can protect myself from cyber bullying
    11. I can use Internet Explorer to browse web pages
    12. I can add websites in favourite folder
    13. I can configure and activate internet connection
    14. I can use ShareIt app to share the files with others
    15. I can use CamScanner app to scan the documents
    16. I can print and save web pages
    17. I know importance of strong passwords
    18. I can build my network for professional upgradation
    19. I can book movie tickets online
    20. I can use Naukri.com app to search job online
    21. I can use GPS Route Finder app to easily track all the visited locations
    22. I can use an app to read newspaper online
    23. I can share my presentation on SlideShare
    24. I can listen to my favourite songs on Saavn app
    25. I can use Flipkart app for online shopping
    26. I can sell old items online on OLX
    27. I can use Opera Mini app
    28. I can send and receive eFax
    29. I can use GST rate finder app
    30. I can use Lipikaar app for typing messages in other languages
    31. I can send bulk messages
    32. I can pay income tax online
    33. I can use Evernote app to access my notes everywhere
    34. I can use Udemy app for learning and teaching online
    35. I can participate in a Webinar
    36. I can book train tickets online
    37. I can use MakeMyTrip app to organize my trip online
    38. I can book air tickets online
    39. I can scan QR code using use Barcode Scanner app
    40. I can book gas refill online
    41. I can put my important files on a CD or DVD
    42. I can search for any location using Google Maps
    43. I can enhance the performance of my computer
    44. I can transfer data between computer and other devices
    45. I can capture a screen using the snipping tool
    46. I can compress/decompress files
    47. I can protect computer from viruses
    48. I can connect computer to a projector
  4. 21st Century Citizenship Skills
    1. I can apply for Birth Certificate online
    2. I can apply for Duplicate Birth Certificate online
    3. I can apply Aadhaar Card online
    4. I can download Aadhaar Card online
    5. I can verify Aadhaar Details online
    6. I can update Aadhaar Details online
    7. I can know all Emergency Numbers
    8. I can get help online
    9. I can book appointment online in Government Hospital
    10. I can apply application Form for Enrolment of Children (6 months – 3 yrs.) at Anganwadis
    11. I can apply for Age, Nationality and Domicile Certificate online
    12. I can apply for Caste Certificate online
    13. I can apply for BPL Certificate online
    14. I can apply for Learner License online
    15. I can book appointment for Learner License Test
    16. I can know your vehicle details
    17. I can apply for Passport online
    18. I can track passport application status online
    19. I can apply for Atal Pension Yojana online
    20. I can apply for Pradhanmantri Suraksha Bima Yojana online
    21. I can apply for Pradhanmantri Jeevan Jyoti Bima Yojana online
    22. I can store certificates in Digi locker online
    23. I can scan documents and store online
    24. I can use Google Drive to store your important files
    25. I can apply voter ID card online
    26. I can search my name in voter ID card list
    27. I can know my Booth
    28. I can apply for Driving License online
    29. I can book appointment for driving license test
    30. I can get trained about Disaster Management
    31. I can apply for PAN Card online - Part I
    32. I can apply for PAN Card online - Part II
    33. I can apply for Income Certificate online
    34. I can register complaint on Consumer Forum
    35. I can make an appointment with government officer online booking
    36. I can registration on MGNREGA
    37. I can view details on MGNREGA
    38. I can check Provident Fund Online
    39. I can use Rakshak app for safety of women and senior citizens
    40. I can download Forms
    41. I can apply for Marriage Certificate online
    42. I can apply for Ration Card online - Part I
    43. I can apply for Ration Card online- Part II
    44. I can apply for Pradhanmantri Awas Yojana online
    45. I can apply for Water Connection online
    46. I can apply for Electricity Connection online
    47. I can apply for Toilet Certificate online
    48. I can check my property records in the government record
    49. I can check your land records in the government record
    50. I can apply for Pradhanmantri Sukanya Samruddhi Yojana online
    51. I can apply for Pradhanmantri Mudra Yojana online
    52. I can register FIR online
    53. I can apply for Startup Recognition online
    54. I can apply for Registration of Partnership Firm online
    55. I can apply for Senior Citizen Certificate online
    56. I can use mKisan portal and Kisan App
    57. I can check weather status in my area
    58. I can get my soil health card
    59. I can know the market price
    60. I can apply for death certificate online
    61. I can apply for duplicate death certificate online
  5. 21st Century Study Skills
    1. I can use Google to search more information about study topics
    2. I can use Wikipedia to search the information
    3. I can use Justdial to search for tutor services
    4. I can listen to Online Stories / Classic Literature in any language
    5. I watch educational videos online (YouTube)
    6. I can search and download eBooks (NCERT)
    7. I can improve my vocabulary using VoLT
    8. I can check for grammar and spell check
    9. I can search synonyms, antonyms, and thesaurus on dictionary.com
    10. I can organize my day/ Notes, important points using Google Keep
    11. I can keep track of my important events/classes all in one place (Google Calendar)
    12. I can share notes during class & get doubts cleared in real time with my classmate's Maths/Physics/Accounts (Google Docs)
    13. I can watch educational talks on TED Talks
    14. I can participate in Live Discussions (Facebook Live)
    15. I can learn by discussions in forums (quora.com)
    16. I can learn a new language by interacting with my phone with the Duolingo App
    17. I can join Massive Open Online Courses (MOOCs)
    18. I can join online courses on Coursera.org
    19. I can learn any subject online for free on edX
    20. I can learn from Best Colleges in the World - NPTEL
    21. I want to learn through videos on Khan Academy
    22. I can express my Ideas using Mindmap tool
    23. I can find information about The World via https://knoema.com/atlas
    24. I want to learn about the stars by using http://stars.chromeexperiments.com/
    25. I want to learn about History using Google Arts and Culture
    26. I can learn by playing games & improve my abilities - Elevate
    27. I can do science experiments - Physics
    28. I can do Math Experiments
    29. I can do science experiments - Chemistry
    30. I can test my IQ
    31. I want to prepare for MPSC
    32. I can share information using Slide Share
    33. I can make a presentation on my research & take real time feedback via Google Slides
    34. I can do clustered search
    35. I know about the History of India, chronologically using India History App
    36. I can share my knowledge of technology by making a blog via Tumblr
    37. I can check my project report for Plagiarism using Plagiarism checker
    38. I can access online Research Papers (Google Scholar)
    39. I can collaborate with peers to practice for competitive exams like IIT JEE
    40. I can understand my personality type - https://www.16personalities.com/
    41. I can conduct a Poll/survey/research using Google Forms
    42. I can create home design and interior decor in 2D & 3D Architecture via https://planner5d.com/
    43. I can draw art on a tablet using an app
    44. I can listen to a podcast and learn cool science facts in 60 seconds
    45. I can test my EQ
    46. I can learn by playing games & improve my abilities - NeuroNation
    47. I want to improve my Social Learning/General Knowledge using Facebook
    48. I can improve my productivity using StayFocusd App
    49. I can learn programming/ coding with peers on www.codecademy.com
  6. 21st Century Office Skills
    1. I can make the Letter better
    2. I can draft a NOTICE
    3. I can design a GREETING CARD
    4. I can make creative BOOKMARK
    5. I can design a GIFT LABEL
    6. I can design a WEB PAGE
    7. I can build a professional PROFILE (RESUME)
    8. I can make a good PROJECT REPORT
    9. I can create a LETTERHEAD
    10. I can design a VISITING CARD
    11. I can make an eCard
    12. I can create a USER MANUAL
    13. I can design an attractive BROCHURE for summer camp
    14. I can create a REGISTRATION FORM
    15. I can create a professional INVITATION LETTER
    16. I can create an ENVELOPE
    17. I can create an impressive NEWSLETTER
    18. I can design an eye-catching ADVERTISEMENTI can create a BLOG POST using templates
    19. I can create a CHECKLIST
    20. I can design an attractive BROCHURE
    21. I can create TO-DO LIST
    22. I can prepare an AGENDA
    23. I can create useful ADDRESS BOOK
    24. I can create a simple TIMESHEET
    25. I can design a simple DATABASE
    26. I can track EVENT EXPENSES more easily
    27. I can prepare personal BUDGET sheet quickly
    28. I can create a LOAN CALCULATOR
    29. I can create a monthly APPOINTMENT CALENDAR
    30. I can manage MEETING MINUTES quickly and easily
    31. I can create a CHECKLIST
    32. I can design beautiful GREETING CARD
    33. I can make a CERTIFICATE
    34. I can make a design a creative GIFT VOUCHER
    35. I can design a COMPANY PROFILE
    36. I can prepare effective TRAINING PRESENTATION
    37. I can prepare a professional BUSINESS PRESENTATION
    38. I can create a digital PRODUCT CATALOGUE
    39. I can create a DIGITAL PHOTO ALBUM
    40. I can create a PERSONAL PORTFOLIO
    41. I can make a SCHEDULE
    42. I can design personalized STICKERS
    43. I can design an inspiring MAGAZINE COVER
    44. I can design a professional POSTER
    45. I can create BLOODSTOCK database (Combine Output)
    46. I can create and send MAIL MERGE-NOTICE (Combine Output)
    47. I can create a GREETING CARD (Combine Output)
    48. I can create ATHLETICS EVENT MANAGEMENT sheet (Combine Output)
    49. I can create a PROJECT REPORT (Combine Output)
    50. I can SCHEDULE seminar (Combine Output)

    Word Processing (Microsoft Word 2013 / Google Docs)

    1. Basic Operations
    2. Creating and Editing documents
    3. Formatting documents
    4. Enhancing documents
    5. Applying Page Setup
    6. Working with various objects like shapes, SmartArt, Pictures and Tables
    7. Inserting Header and Footers
    8. Linking and embedding documents
    9. Previewing and Printing documents
    10. Advanced Word Processing
      1. Creating and Editing PDF documents
      2. Comparing two versions of a document
      3. Proofreading of a document
      4. Using track changes
      5. Including Digital Signature into the document
      6. Inserting ActiveX controls
      7. Using Table of Contents
      8. Using Mail Merge
      9. Protecting a document
      10. Sharing document online
      11. Creating a web page

    Spreadsheet (Microsoft Excel 2013 / Google Sheets)

    1. Creating and editing workbook
    2. Organizing and formatting worksheets
    3. Data analysis and management
    4. Using formulas and functions
    5. Previewing and printing worksheets
    6. Advanced Spreadsheet
      1. Managing multiple worksheets
      2. Producing and designing charts
      3. Creating Pivot tables and pivot charts
      4. Importing and exporting data between spreadsheets and other applications
      5. Using advanced functions
      6. Applying conditional formatting
      7. Using data validation
      8. Using sort and filter

    Presentation Graphics (Microsoft PowerPoint 2013 / Google Slides)

    1. Creating and Editing Presentations
    2. Designing and Enhancing Presentation
    3. Delivering Presentation
    4. Advanced Presentation Graphics
      1. Creating videos of presentations
      2. Saving presentation in various formats
      3. Importing and exporting presentations
      4. Using templates
      5. Working with slide master

    Personal Information Manager (Microsoft Outlook 2013 / Gmail Inbox)

    1. Setting up a new email account in Microsoft Outlook
    2. Sending, receiving, replying, forwarding mail messages
    3. Including a signature in outgoing message
    4. Scheduling meetings with others
    5. Creating contacts and appointments
  7. Cyber Security Skills
    1. I can manage and maintain strong passwords
    2. I can secure my online banking and take care of information safety
    3. I can set Emergency Text on ANDROID phone to be used when it is locked
    4. I can track the data (internet) usage on Android PHONE
    5. I can use good antivirus software for my Laptop and PC
    6. I can secure the Profile and other pictures shared on Facebook
    7. I can use App Locker tools for important Mobile Apps
    8. I can restrict Administrator account access on Personal Laptops
    9. I can use "safely remove hardware option” for plug and play devices
    10. I am aware about the legal aspects of fake Profiles on Social Media Sites
    11. I can secure my WhatsApp DP
    12. I know the legal aspects of publishing /transmitting material containing sexually explicit conducts
    13. I am aware about defamation through social media and it’s legal implications
    14. I am aware about cheating through matrimonial sites
    15. I can be careful while Sharing and Forwarding on social media
    16. I know the importance of using a physical lock for laptop
    17. I know the importance of noting down the IMEI Code
    18. I can avoid malware while downloading Android apps
    19. I know about the legal consequences of using cracked or pirated software
    20. I know how to secure net banking and online transactions on Public computers
    21. I know about data theft and IT Act 2000
    22. I know about Online Sexual harassments and it’s Legal implications
    23. I know how to protect myself from online lottery cheating and fake messages
    24. I am aware about and can protect myself from 'Work from Home' scams
    25. I can protect myself from social media blackmailing
    26. I know the consequences of downloading unknown Email attachments and safety tips
    27. I am aware about the legal consequences of displaying and distributing pirated music/ videos
    28. I know how to protect data in case of loss or theft of computer/laptop
    29. I know what steps to follow if my Mobile is stolen /lost
    30. I can use safety tips for using public Wi- Fi networks
    31. I can secure my Aadhaar card data
    32. I know about the hazards of playing online mobile games
    33. I am aware about data theft through shoulder surfing
    34. I can use the safety tips while taking selfies
    35. I know the legal consequences about data tampering
    36. I am aware about the hazards of using mobile while walking or driving a vehicle on road
    37. I know the legal aspects of offence like internet and drug trafficking
    38. I can protect myself while travelling by a hired car
    39. I can identify and protect myself from fraud calls regarding online lucky draw
  8. Basic IT Awareness
    1. What is booting?
    2. Google Name Story
    3. What is Data?
    4. Google’s Self-Driving Car
    5. Know about Information System
    6. What is Software?
    7. Google Project Loon
    8. What is Hardware?
    9. Google Glass
    10. Various Types of Micro Computer
    11. Smart Watches
    12. Know about Working of Computer
    13. Flexible Technology
    14. Use of Internet for Entertainment
    15. Transparent Technology
    16. Uses of the internet for education
    17. Know about Internet & Web
    18. What is Browser?
    19. What is URL & Hyperlink
    20. What is Email?
    21. What is Instant Messaging?
    22. What is WWW?
    23. What is e-commerce?
    24. Electronic Commerce Securities
    25. Using Wikipedia
    26. Domain Name
    27. What is Social Networking
    28. Mark Zuckerberg
    29. Internet Service Provider
    30. Budhayana
    31. About Internet Modem
    32. World Wide Web's History
    33. File Transfer Protocol
    34. Navigation Technology
    35. Web Based Applications
    36. Takshashila
    37. Plugins and Extensions
    38. Homi Bhabha
    39. Filters
    40. Larry Page
    41. Content Evaluation & Internet Security Suites
    42. Home Network and Wi-Fi
    43. Device Drivers
    44. Device Drivers
    45. Disk clean up and defragmenter
    46. Motherboard
    47. Microprocessor Chips
    48. Specialty Processors
    49. Bus Lines
    50. About AC and DC Power Supply
    51. Bus Line
    52. What is Binary system & Binary coding scheme
    53. Power Supply
    54. Power Supply Unit
    55. What is Input?
    56. Digital Camera
    57. About Output Device
    58. QWERTY
    59. About Features of monitor
    60. Voice Recognition Systems
    61. 3D Printing
    62. Card Reader
    63. Bill Gates
    64. About Storage
    65. Optical Disc
    66. C.V. Raman
    67. Hard Disk and RAID
    68. Steve Jobs
    69. Using Solid State Storage
    70. Mass Storage Devices
    71. Tim Berners Lee
    72. Internet Hard Drive
    73. What is Topology?
    74. Types of Network
    75. Robert Cailliau
    76. What is Protocol?
    77. Know about Physical Connection Of Networks
    78. Analog and Digital
    79. Bandwidth
  9. Smart Typing Skills


  10. Computer Ethics
    • Computer Ergonomics
    • Go Green
    • Netiquettes
  11. Study Material
    • Highly illustrative book called Introduction to Information Technology By Timothy J. O'Leary & Linda I. O'Leary

This Course offers Soft Skills and Life Skills required for:

  • Being sensitive towards self, others and nature
  • Understanding and managing self for raising personal competence
  • Understanding others and maintaining sound interpersonal relations through responsible communication
  • Achieving an enriched personal, professional and social life

Following are the modules in this course:

  1. Self-Awareness and Self-Management
    • Understanding self, Being sensitive towards self, others, society and nature. Being Assertive, Identifying strengths and weaknesses for raising personal competence
  2. Interpersonal Skills
    • Being sensitive towards others, Understanding others, Managing workplace relations and teams
  3. Presentation Skills
    • Presenting self, ideas and work with confidence and quality
  4. Time management
    • Schedules and plans, respecting value of time - self and others
  5. Goal Setting and Decision Making
    • Personal goal setting, Taking Initiative, Making appropriate decisions
  6. Being Flexible
    • Adapt to change & challenges with positive attitude
  7. Workplace Ethics
    • Responsible and ethical behaviour at workplace, Respecting diversity (cultural, gender)
  8. Conflict Management
    • Analyzing and resolving conflicts, Convincing, Compromising, Seeking cooperation and collaboration
  9. Positive Health (Stress Management)
    • Maintaining a balanced personal, professional and social life, Managing stress
  10. Customer Relationship Management

Value and practice service attitude, Being sensitive towards customers and serving with empathy.

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