KYP Course 1: English and Hindi Communication Skills (80 hrs)
This Course offers communication and language skills that include:
- Speaking, Listening, Understanding, Reading and Writing in English and Hindi
- Vocabulary, Sentence construction, Grammar, Pronunciation, Quality of communication (Fluency, Emphasis, Pace, Clarity, etc.), Voice (Intonation, Pitch, Modulation, etc.)
- Non Verbal Communication
Following are the modules in this course:
- Home, Surroundings and Routine
- Greetings
- Friends, Family and Relatives
- Food
- Health and hygiene
- Telling time and Giving directions
- News
- Making enquiries
- Communicating at common public places
- Helping and offering services
- Getting Ready for Work
- Telephonic conversation
- Sharing thoughts with others
- Using references like dictionary and thesaurus
- Communication in cyber world
- Interview techniques
- Meetings at workplace
- Workplace ethics
- Customer Service
- Safety
KYP Course 2: IT Literacy Skills (120 hrs, Hindi and English Medium)
This Course offers Information Technology (IT) Awareness, Literacy, Functionality and Smart Use of following IT Tools:
- Windows 7
- Internet browsers
- MS Word 2013
- MS Excel 2013
- MS PowerPoint 2013
- MS Access 2013
- MS Outlook 2013
- Google Apps
- Open Office Writer
- Open Office Calc
- Open Office Impress
The Syllabus is mapped to major international standards like CCCS, NETS, NDLS, MS, etc.
Following are the modules in this course:
- Operating System
- Basic Operations
- Personalize Desktop
- File and Folder Management
- Using Accessories
- Using Technology
- Language Setting
- Troubleshooting of Computer
- Internet
- Basic Operations
- Exercise Digital Access
- Use eCommerce
- Employ Digital Communication
- Apply Digital Etiquette
- Cyber Security
- Computer Ergonomics
- Online Collaboration
- Physically Handicapped
- Analyzing Digital Data
- Building and Designing a Dashboard
- Word Processing
- Basic Operations
- Creating, Editing and formatting Outputs
- Enhancing Outputs
- Page Setup
- Linking and Embedding
- Previewing and Printing
- Advanced Word Processing
- Spreadsheet
- Creating , Organizing and Formatting Worksheets
- Data Analysis and Management
- Using Formulas and Functions
- Resolving Errors
- Printing Worksheets
- Advanced Spreadsheet
- Presentation Graphics
- Creating Presentation
- Designing and Enhancing Presentation
- Delivering Presentation
- Advanced Presentation Graphics
- Database Management System
- Basic Operations
- Working with objects
- Database Security
- Personal Information Manager
- Configuration
- Basic Operations
KYP Course 3: Soft Skills and Life Skills for Workplace Readiness (40 hrs, Hindi and English Medium)
This Course offers Soft Skills and Life Skills required for:
- Being sensitive towards self, others and nature
- Understanding and managing self for raising personal competence
- Understanding others and maintaining sound interpersonal relations through responsible communication
- Achieving an enriched personal, professional and social life
Following are the modules in this course:
- Self-Awareness and Self-Management
- Understanding self, Being sensitive towards self, others, society and nature, Being Assertive, Identifying strengths and weaknesses for raising personal competence
- Interpersonal Skills
- Being sensitive towards others, Understanding others, Managing workplace relations and teams
- Presentation Skills
- Presenting self, ideas and work with confidence and quality
- Time management
- Schedules and plans, respecting value of time – self and others
- Goal Setting and Decision making
- Personal goal setting, Taking Initiative, Making appropriate decisions
- Being Flexible
- Adapt to change & challenges with positive attitude
- Workplace Ethics
- Responsible and ethical behaviour at workplace, Respecting diversity (cultural, gender)
- Conflict Management
- Analyzing and Resolving conflicts, Convincing, Compromising, Seeking cooperation and collaboration
- Positive Health (Stress Management)
- Maintaining a balanced personal, professional and social life, Managing stress
- Customer Relationship Management
Value and practice service attitude, Being sensitive towards customer and serving with empathy