Customer Care Executive-Domestic- Voice Ver-2.0

Course Id : SSC/Q2210
Candidate Eligibility : 12th Class OR 10th Class + ITI OR 10th Class+2 years of relevant experience
No. Of NOS (If QP): 3
Candidate’s Minimum Age (Year): 18
Version: 2.0
NSQF Level : 3
Cost Category : 2
Course Duration
- Theory duration :100
- Practical duration : 300
- On Job Training duration (Hours) : NA
- Entrpreneurship & Softskills : NA
- Total Course Duration : 400
- On Job Training -OJT(NA) : NA

Trainer Qualification	Work Experience
Minimum 10th with 0-6 Months of experience in customer service with relevant industry minimum 2 years’ experience in the customer service domain Training experience)	1 year preferred Specialization: Minimum 2 years’ experience in the business process management domain)