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Course Details

  • Course Id : SSC/Q2211
  • Candidate Eligibility : 12th Class OR 10th Class + ITI OR 10th Class+2 years of relevant experience
  • No. Of NOS (If QP): 3
  • Candidate’s Minimum Age (Year): 18
  • Version: 2.0
  • NSQF Level : 3
  • Cost Category : 2
  • Course Duration
    • Theory duration :100
    • Practical duration : 300
    • On Job Training duration (Hours) : NA
    • Entrpreneurship & Softskills : NA
    • Total Course Duration : 400
    • On Job Training -OJT(NA) : NA

Trainer Qualification Work Experience

Trainer Qualification Work Experience
  • Minimum 10th Standard. Preferred Master’s degree in any discipline Minimum 2 years’ experience in the non-voice domain)
  • preferred 1 yr training experience with Minimum 2 years’ experience in the customer relationship management domain)

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