Guest Service Associate (Front Office) V3.0

Course Id : THC/Q0102
Candidate Eligibility : 12th grade pass OR Completed 2nd year of 3-year diploma (after 10th) and pursuing regular diploma. OR 10th grade pass and pursuing continuous schooling. OR 10th Grade Pass with 2 years relevant experience OR Previous relevant Qualification of NSQF Level 3.0- Front Office Trainee with minimum education as 8th Grade pass with 3-year relevant experience
Candidate Minimum Age (Year) : 18
No. Of NOS (If QP) : 7
NSQF Level : 4
Version : 3.0
Cost Category : 2
Course Duration
- Theory duration (Hours) : 234
- Practical duration (Hours) : 306
- On Job Training duration (Hours): 120
- On-Job Training -OJT(Mandatory / Recommended): Mandatory
- Total Course Duration (Hours) : 660

Trainer Qualification	Work Experience
Certificate/Diploma/ Degree in Hotel/Hospitality Management/ Front Office Management	Trainer Prerequisites – Certificate/Diploma/ Degree in Hotel/Hospitality Management/ Front Office Management with 5 years of Relevant Industry Experience in Hotel/Hospitality Management/ Front Office Management and 1 year of Training Experience in Hotel/Hospitality Management/ Front Office Management Domain Certification- “Guest Service Associate (Front Office)”, “THC/Q0102, V3.0”, Minimum accepted score is 80% Platform Certification- “Trainer”, “MEP/Q2601, V1” with a scoring of minimum 80%